Case Study: a major building materials and hardware supplier achieves digital transformation with Royal Cyber

Digital Transformation using SAP Hybris Services

The customer, New Zealand's largest building materials and hardware supplier, was lagging behind competitors due to a fractured online presence. The majority of its orders were processed in-branch or by phone, leading to avoidable costs. To modernize, the client initiated a digital transformation program and partnered with Royal Cyber to develop a new B2B eCommerce platform using SAP Hybris services.

Royal Cyber implemented a low-risk, agile strategy to deliver both a B2B eCommerce portal and a mobile app, integrated with the client's legacy systems. The solution provided trade customers with self-serve capabilities, including real-time order placement, account management, and access to individualized pricing. Royal Cyber successfully delivered the project, resulting in a 100% success rate for achieving business outcomes and providing a uniform digital infrastructure for all customer channels.