Case Study: a leading bank achieves faster partner onboarding with Royal Cyber's IBM Sterling B2B MFT

Agile Onboarding with IBM Sterling B2B MFT for a Leading Bank

The customer, one of the largest financial institutions in Saudi Arabia, faced significant challenges with a slow, manual onboarding process for its business partners using a legacy IBM WebSphere system. To meet customer needs more effectively, the bank partnered with vendor Royal Cyber to find a smarter B2B tool that would drastically reduce the time and effort required for onboarding.

Royal Cyber implemented the IBM Sterling B2B MFT Financial Edition as a new B2B gateway. This solution from Royal Cyber automated the process and consolidated various services, resulting in an 80% faster customer onboarding rate and a 50% reduction in data errors, which significantly increased customer satisfaction and operational efficiency for the bank.