Case Study: Service Cold Storage achieves seamless freezer-to-dry operations and improved inventory accuracy with Royal 4 Systems' WISE WMS

Service Cold Storage - Customer Case Study

Service Cold Storage, a temperature-controlled logistics provider in Stevens Point, WI, needed a warehouse management solution that could operate simultaneously in freezer and dry-goods environments while delivering state-of-the-art inventory reporting, recall capabilities and seamless EDI for its B2B customers. To address those needs they selected Royal 4 Systems’ WISE Warehouse Management System (WISE WMS) 3PL software.

Royal 4 Systems implemented WISE WMS with hands-on support during installation and go-live, configuring the system to manage both frozen and dry operations, improve inventory reporting and recall workflows, and enable smoother EDI interactions. The deployment resulted in a smooth transition, stronger customer service and operational accuracy for Service Cold Storage, helping to position the company as a regional cold-storage leader and earning Director of Distribution Jim Mathenia recognition in Royal 4’s WISE leader program.

Service Cold Storage

Jim Mathenia

Director of Distribution