Case Study: Hot Services achieves 24/7 web inventory and shipment visibility with Royal 4 Systems

Hot Services - Customer Case Study

Hot Services, Inc., a full-service warehousing and transportation provider serving customers like True Value, needed to give each client web access to view inventory and track shipments 24/7. To meet this challenge they selected Royal 4 Systems’ ERP & WMS solution.

Royal 4 Systems performed an onsite assessment and implemented a combined hardware and software solution—including WISE WMS, the Royal 4 E-WISE webfront, WISE 3PL billing, and Psion-Teklogix portable RF computers—delivering 24/7 inventory visibility and shipment tracking. The deployment improved customer service and IT competitiveness, enabling Hot Services to better compete with larger providers and, in the company’s words, “take us to another level.”