Case Study: CaixaBank achieves secure incident tracking and team collaboration with RowShare

CaixaBank Has Chosen Rowshare as the New Collaboration Platform for Its Security Team

CaixaBank, a leading financial group in Spain, needed to improve collaboration and tracking of security incidents within its security team. They sought a solution to replace obsolete tools like Lotus 1-2-3 and Excel, which lacked robust security segmentation and were difficult to administer. The bank chose RowShare as its quality and ticketing platform to address these challenges.

RowShare provided an easy-to-use platform with simple permission and user group management, which was a key requirement. The on-premises implementation was completed in just two days with the vendor's consultation. The solution is now used by approximately 250 people in the Security Department to handle and log daily tasks 24/7, with RowShare's granular security segmentation ensuring data confidentiality.

CaixaBank