Case Study: a pharmaceutical manufacturer’s facility achieves reliable temperature monitoring and batch quality with RoviSys

a pharmaceutical manufacturer’s facility avoids scrapping batches with RoviSys

A pharmaceutical manufacturer's facility producing OTC medicine faced a critical challenge when a flaw in its virtualized system caused temperature fluctuations to go unrecorded and critical alarms to be missed. This failure risked product quality and regulatory compliance, as the company had no way to prove if batches had gone out of spec. The vendor, RoviSys, was engaged to address the issues with the historian and alarm notification systems.

RoviSys implemented a solution that included a separate VM for redundant data collection and a custom-built notification system using Win911 for instant alerts. This ensured proper data collection and reliable communication of any issues. The results were significant, as the plant has not scrapped a single batch due to storage temperature fluctuations since installation. The solution also provided unexpected benefits by alerting managers to previously undiscovered network issues.