Case Study: Lakeshore RV Park boosts bookings and cuts workload with RoverPass

Lakeshore RV Park boosts bookings by 20% with RoverPass

Lakeshore RV Park, a campground in Minnesota, faced significant challenges in managing its growing number of reservations. The owner, Steve Dragt, was juggling his duties as an EMT with a manual reservation system that relied on a recipe box for storing bookings and led to missed calls. This inefficient process was unsustainable and consumed time that could be better spent on guest experiences. To address this, the park sought help from RoverPass and its reservation management software.

By implementing RoverPass's Central Reservation System, Lakeshore RV Park automated its booking process, allowing guests to reserve online at any time. The solution was noted for being user-friendly, affordable, and supported by excellent customer service. As a result, the park filled its weekend spots and saw bookings continue to rise. The owner reported a major reduction in his workload and is now exploring RoverPass's Channel Management system to further increase visibility and prevent double bookings.

Lakeshore RV Park