Case Study: MedTrans increases trip volume by 20% with RoutingBox

SaaScada - Customer Case Study

MedTrans, a medical transportation provider, was looking for a more efficient and easier-to-use NEMT software after struggling with slow scheduling, redundant data entry, and manual invoicing in its previous system. The company needed a solution that could streamline dispatching, billing, and daily operations while improving the passenger experience.

RoutingBox provided MedTrans with software that simplified trip scheduling, dispatching, billing, and real-time driver tracking. With RoutingBox, MedTrans cut scheduling and dispatching time by about 60%, reduced driver steps, and increased trip volume by 20%, all while improving efficiency, timeliness, and customer satisfaction.

MedTrans

Ryan Tichenor

Vice President/Operations Manager