Case Study: Hometown Taxi triples revenue with RoutingBox

Hometown Taxi - Customer Case Study

Hometown Taxi, a non-emergency medical transportation (NEMT) provider, needed a better way to dispatch rides and reduce long waits for patients. After trying several manual and technology-based solutions, the team was still relying on pen and paper and inefficient “first come, first serve” processes that didn’t reflect the realities of the transportation industry.

RoutingBox provided Hometown Taxi with a dispatching solution that quickly improved organization and trip completion. With RoutingBox, Hometown Taxi tripled its revenue, while overhead only doubled, allowing the company to maintain minimal office staff, pay drivers better, and even offer vacation time.

Hometown Taxi