Case Study: Empire Office Furniture reduces lead time by 5 days with Routific

Empire Office Furniture improves lead time by 5 days

Empire Office Furniture, a family-owned Australian office-furniture business with over 30 years in the industry, faced a sudden increase in government and education contracts that overwhelmed their manual, single-person run-building process. Seeking a scalable route-planning solution, IT Manager Greg Barnett trialed Routific and found its route optimization software addressed their complex needs without a sales call or long setup.

Empire implemented Routific’s route optimization platform (CSV imports, service-time “points,” vehicle-capacity handling and a driver mobile app for schematics and notes), enabling a new team to build runs instead of relying on one planner. Using Routific, Empire cut lead times by up to 5 days (from roughly 5–10 business days to 3–5), increased daily deliveries, improved white‑glove service, and removed the single‑person bottleneck.

Empire Office Furniture

Greg Barnett

IT Manager