Case Study: Twyford Delivery Volunteer Group achieves 3,400+ essential COVID-19 deliveries with Routific

Delivering essential goods to neighbors during COVID-19

The Twyford Delivery Volunteer Group, a volunteer‑run delivery service in Twyford, Hampshire, mobilized during COVID-19 to get food and medications to vulnerable neighbors. Faced with a backlog of roughly 1,000 prescriptions and rapidly growing demand (up to about 150 deliveries per day with a volunteer fleet of ~12 drivers), the group needed a simple routing solution and turned to Routific’s route optimization software.

Routific provided fast, easy route planning, text-based dispatch and custom driver notes for rural addresses, allowing planners to upload spreadsheets and generate optimized routes in seconds. Using Routific the team completed more than 3,400 deliveries in two months, expanded into surrounding villages, cut planning time and unnecessary mileage, and improved the accuracy and efficiency of prescription and essential‑goods deliveries.

Twyford Delivery Volunteer Group

Rupert Hill

Volunteer Lead