Case Study: Integrated Skills Limited achieves optimized meter-reading efficiency and cost savings with RouteSmart Technologies

GIS technology optimizes meter reading efficiency in the UK

Integrated Skills Limited (ISL) has worked with a major UK gas and electricity supplier since 2015 to overcome inefficient, high-density meter reading across complex walking and driving networks while maintaining health & safety and strong customer service. To address millions of customer locations and ongoing change from Smart Meter rollouts and customer churn, ISL implemented RouteSmart Technologies’ RouteSmart for ArcGIS and its cloud-based Routing as a Service (RaaS).

RouteSmart Technologies delivered system-wide route planning that balances cycle days, door-to-door workloads and local constraints, and RaaS provides daily dynamic re-optimization, generating optimized routes and sequences within minutes. The deployment freed resources for Smart Meter rollout, produced even workloads, reduced planning and travel time, and delivered cost savings and measurable productivity gains for both in‑house teams and contractors.

Integrated Skills Limited