Case Study: FedEx achieves global route optimization at scale with RouteSmart Technologies

FedEx powers 100,000+ daily routes with RouteSmart

FedEx faced the challenge of efficiently scaling its new residential delivery service, FedEx Home Delivery, which involved managing unpredictable and voluminous stops. To address this, they partnered with vendor RouteSmart Technologies and implemented its Vehicle Route Planning (VRP) platform for intelligent route planning.

RouteSmart provided a suite of solutions, including the FedEx Route Optimization (FRO) system, which now optimizes over 100,000 routes daily in North America. The results included the ability to dynamically adjust for volume fluctuations, reduce miles driven, and maintain service commitments. This long-term partnership and demonstrated performance led to FedEx's acquisition of RouteSmart in 2025.

FedEx