Case Study: City of Franklin achieves $1,083,812 in annual savings and a 37% reduction in operating expenses with RouteSmart Technologies

City of Franklin - Customer Case Study

The City of Franklin faced rapidly growing demand on its public works operations—serving about 38,000 households with paper maps, spreadsheets, and driver know-how—which led to missed pickups, wasted fuel and labor, and inconsistent street sweeping. To address this, the City of Franklin partnered with RouteSmart Technologies, deploying RouteSmart route-planning solutions and the RouteSmart Navigator onboard navigation/telematics system.

RouteSmart Technologies optimized residential and commercial collection routes, consolidated routes to a four-day work week, and shortened the street sweep cycle from seven weeks to three, while adding driver tracking and accountability. As a result, the city reduced annual operating expenses by $1,083,812 (a 37% reduction), cut miles driven, labor and truck usage, lowered complaints, and improved customer service and operational oversight.

City of Franklin

Bryan Brown

Routing and Operations