Case Study: City of Burnaby boosts waste collection efficiency with RouteSmart Technologies

City of Burnaby boosts waste collection efficiency by 5% with RouteSmart Technologies

The City of Burnaby partnered with RouteSmart Technologies to manage a significant operational overhaul. The challenge was to modify its weekly waste collection schedule to biweekly while simultaneously switching its collection crews from a five-day work week to a four-day schedule, which required creating new, balanced routes across a complex service environment.

RouteSmart implemented its route optimization software for ArcGIS to create efficient and balanced truck routes, successfully launching the new system within five months. This solution provided a 5% improvement in operational efficiency and resulted in huge weekly time savings for the city, allowing its crews to complete all waste collection in less time. The City of Burnaby continues to rely on RouteSmart Technologies for ongoing route maintenance and is exploring its use in other departments.

City of Burnaby