Case Study: Frontier Distributing achieves elite fulfillment and over 90% delivery performance with Route4Me

Frontier Distributing boosts fulfillment to almost 95% with Route4Me

Frontier Distributing, a pet food wholesaler serving over 1,200 independent retailers, faced a challenge with its fragmented last-mile delivery systems. As the business grew, its legacy routing software was insufficient, requiring separate tools for optimization, signature capture, and temperature logging. This complexity disrupted retailers who relied on timely, documented deliveries to keep shelves stocked and manage staffing costs. To consolidate these operations, they turned to the vendor Route4Me for a comprehensive last mile transportation platform.

Route4Me replaced Frontier's scattered systems with a unified platform that integrated routing, execution, and delivery verification. Drivers now follow a standardized process using Route4Me to capture photos, signatures, and temperature logs at every stop. This solution provided full visibility and accountability, enabling Frontier to proactively notify customers of any delays. The results include a streamlined operation and a nearly 95% fulfillment rate, strengthening customer confidence with consistent and transparent service.

Frontier Distributing