Case Study: Daily Drills adds sustainability post-purchase with Route

Daily Drills adds carbon-neutral shipping protection for 100% of order emissions with Route

Daily Drills, a self-funded leisure apparel company founded by Kennedy Crichlow and Mary Ralph Lawson, sought to incorporate sustainability into its e-commerce operations. The brand wanted to enhance the post-purchase customer experience while offsetting the environmental impact of its shipping, a common challenge in the fashion industry. They implemented Route's shipping protection and carbon neutral solution to address this.

By integrating Route with their Shopify store, Daily Drills enabled customers to easily protect their orders. Route’s solution automatically handles refunds or replacements for lost, damaged, or stolen packages at no cost to the customer or the brand. Furthermore, Route neutralizes 100% of the carbon emissions from every protected order through its partnerships. The founders report that Route provides an optimal first impression and an easy way to add sustainability, making it an essential service for e-commerce brands.

Daily Drills