Case Study: Hotplate boosts payout volume and automates vendor onboarding with Routable

Hotplate efficiently manages their AP volume with Routable

Hotplate, a gig economy platform that helps chefs sell food online, struggled with a highly manual vendor onboarding and payout process. The team was individually processing ACH payments for hundreds of chefs, making it difficult to scale as their vendor base grew. To streamline operations, Hotplate turned to Routable and its Vendor Management product.

Using Routable’s REST API, Hotplate automated vendor onboarding directly from its website and eliminated the need for email-based invitations or chefs creating separate accounts. Routable also enabled instant, fully automated payouts when chefs clicked “Pay me now.” As a result, Hotplate cut bill processing time by 65%, increased bill processing volume by 7x in 18 months, and supported 10x invoice growth while serving over 100,000 meals.

Hotplate

Rishi Talati

Co-founder and COO