Case Study: Ethos scales insurance agent commission payments with Routable

Ethos seamlessly scaled to over 8,000 bills created and payments remitted per month

Ethos, a life insurance provider, was struggling to scale its accounts payable process as it grew rapidly. The team was manually coding over 800 bills a month, reconciliation was slow, agent commission payments were not syncing well with Oracle NetSuite, and visibility across nearly 100 team members was limited. Ethos chose Routable, using its Vendor Management and payments capabilities to support its AP operations.

With Routable, Ethos automated vendor onboarding, bulk bill creation, approval routing, and payment workflows, while syncing bill and payment data to NetSuite in real time. Routable helped Ethos save 20 hours per month on approvals and 60 hours per month on sending payments, speed agent payments by 25%, and fully automate reconciliation and payment status visibility for its growing finance team.

Ethos