Case Study: Aurora Behavioral Health System achieves reliable, cost-effective transportation with Roundtrip

Breaking Barriers With Reliable Transportation

Aurora Behavioral Health System, Arizona’s largest free-standing psychiatric hospital system, needed a better way to remove transportation as a barrier to care. Its existing taxi-based program was costly, lacked real-time ride visibility, and made it difficult to monitor spending, prevent misuse, and keep staff informed about patient safety during transit.

Roundtrip provided Aurora with an easy-to-use, scalable transportation platform for booking rides and tracking them with real-time updates and timestamps. The result was over 4,000 rides booked, about $55,000 saved in transportation costs, and hundreds of hours of staff time reclaimed, with Aurora nearly doubling its projected ride volume in the first 90 days.

Aurora Behavioral Health System

Bruce Waldo

Chief Executive Officer