Case Study: Lola’s Cupcakes achieves streamlined scheduling and nationwide labour oversight with RotaGeek

Sweet scheduling success with Lola’s Cupcakes

Lola’s Cupcakes began when friends Victoria and Romy turned their love of baking into a pastel-tinted chain popping up on British high streets, from concession stands in Selfridges and Topshop to locations across the nation, growing to 330 staff. Rapid expansion made rostering and labour oversight increasingly complex: spreadsheets couldn’t keep up, and the business needed a simple, scalable way to create and manage schedules and monitor performance across sites.

Lola’s implemented Rotageek to modernise scheduling and gain real-time business visibility. The platform eliminated hours of admin, let staff view and manage their shifts in a few clicks, and gave managers clear oversight of where people were deployed and how much they were spending on labour—freeing the team to focus on customers and store performance.

LOLA’s Cupcake