Case Study: Linc Cymru improves care home scheduling with RotaGeek

Linc Cymru cuts rota admin time with RotaGeek and fills 98 gap shifts

Linc Cymru, a housing association and care provider in Wales, faced significant challenges with its paper-based scheduling system for 350 care staff. The manual process consumed 2-3 days of managerial time weekly, led to errors, poor staff visibility, and overspending on agency coverage. They sought a modern solution from RotaGeek to digitize workforce management and improve engagement.

RotaGeek implemented its digital scheduling platform, which provided automated rota planning, a mobile app for staff, and integrated leave and clock-in systems. The solution gave managers advanced visibility into shift gaps and staff availability, reducing reliance on costly agency staff. As a result, Linc Cymru dramatically cut administrative time, improved scheduling fairness and flexibility, and achieved a strong average Net Promoter Score of 34.6 from its workforce.

Linc Cymru