Case Study: Habito achieves fairer, more balanced shift scheduling with Rotageek

Habito partners with Rotageek to improve schedule fairness

Rotageek, a workforce management specialist, has been selected by Habito—the fast-growing online mortgage broker and lender—to tackle scheduling fairness for its Mortgage Experts and Customer Experience teams. As Habito scales and demand peaks in evenings and weekends, the challenge was to ensure the right people are available at key times while giving staff equitable and transparent shift patterns.

Rotageek’s scheduling platform and mobile app distribute weekend and peak shifts more evenly, streamline leave booking, and give employees greater visibility and ownership of their hours. Rolled out across Habito’s online support and mortgage advice teams, the solution future-proofs shift planning, improves fairness and wellbeing, and helps maintain high-quality customer service during critical periods.

Habito

Cassie Stephens

VP Operations