Case Study: The Umbrella Cafe CIC achieves clearer shift management with RotaCloud

The team at The Umbrella Cafe looked to RotaCloud to stay competitive in a busy market

The Umbrella Cafe CIC, a community cafe in Whitstable, was struggling to manage staff shifts using paper rotas pinned to a fridge, which led to confusion, complicated shift patterns, and difficult shift swapping. These issues were getting in the way of its goals to grow sustainably, take on more volunteers and work placements, and host more weekend and evening events, so it looked for a better solution from RotaCloud.

RotaCloud implemented a rota planning system that streamlined scheduling and shift communication for The Umbrella Cafe CIC. The team said it reduced administrative work, kept everyone informed of rota changes, and made shift swaps easier, helping staff focus more on cooking and promotion; it was also described as very reasonably priced for a not-for-profit cafe.

The Umbrella Cafe CIC

Caroline Mumford

The Umbrella Cafe CICa