Case Study: The Marlow Club reduces time-consuming cover calls with RotaCloud

The Marlow Club saves time on last-minute shift cover with RotaCloud

The Marlow Club, a premier health and fitness club, faced a time-consuming and inefficient challenge in managing shift cover. Before using RotaCloud's rotas and Open Shifts tool, managers had to make numerous phone calls, sometimes up to 16, to find last-minute cover, a process that was also perceived as unfair.

RotaCloud's solution introduced a transparent, first-come-first-served system via its Open Shifts function. This eliminated the need for lengthy phone calls by notifying all instructors instantly when cover was needed, saving a huge amount of management time. The implementation also fostered fairness and was praised for its intuitive interface and simple setup.

The Marlow Club