Case Study: The Climbing Lab achieves easier staff scheduling with RotaCloud

The Climbing Lab - Customer Case Study

The Climbing Lab, a Leeds-based indoor climbing centre with more than 7,000 members, was struggling to manage rapidly growing staffing needs. Using a simple Excel spreadsheet for rotas became time-consuming and made it difficult to keep staff updated on changes caused by bookings, holidays, and sickness. The team turned to RotaCloud to solve their scheduling challenges.

RotaCloud provided a clutter-free, user-friendly rota planning system that connected directly with staff and helped automate shift coverage. The result was less admin for The Climbing Lab, with staff notified of available shifts and claiming them themselves, allowing the director to focus on growing the business rather than managing schedules. Andrew Tutin said the benefits were instantly obvious, and RotaCloud’s live chat quickly resolved any questions.

The Climbing Lab

Andrew Tutin

Director