Case Study: Makars Gourmet Mash Bar achieves reliable on-time staff attendance and reduces reconciliation time with RotaCloud

RotaCloud has made sure staff at Makar's now turn up on time, on the right day

Makars Gourmet Mash Bar is a busy single‑site family restaurant and bar in Edinburgh’s Old Town with 13 staff and high fixed costs that demand tight operational efficiency. Owner John Stamp was using spreadsheets to manage student-heavy, frequently changing rotas, which led to missed or wrong shifts and no single source of truth beyond a printed sheet.

RotaCloud’s simple interface replaced the spreadsheets, handling split shifts, notifications, holidays, reporting and rota duplication, and is also used to diary tasks and bookings. By centralising hourly records and letting John validate hours against till logins, the restaurant now gets staff turning up on the right day and time, improves pay confidence and saves hours of monthly reconciliation.

Makar's Gourmet Mash Bar

John Stamp

Owner