Case Study: Phoenix Support achieves streamlined rota management with RotaCloud

Phoenix Support - Customer Case Study

Phoenix Support, a Kent-based provider of personalised support packages for people in their own homes, needed a better way to manage rotas and shift changes. Before RotaCloud, they relied on handwritten schedules and multiple copies shared in different ways, which was time-consuming and not cost effective, especially when notifying staff of updates.

RotaCloud implemented a mobile, easy-to-use rota and time management system, including its Time & Attendance module, giving Phoenix Support one central place for scheduling and communication. The result was greater efficiency, simpler shift changes, and accessible rota management anywhere, with the customer highlighting the product’s ease of use, cost effectiveness, and clear productivity gains.

Phoenix Support

Craig Crockford

Project Manager