Case Study: NSC Clinics achieves near-zero booking errors with RotaCloud

NSC Clinics needed a simple scheduling system that improved rota visibility across dozens of clinics

NSC Clinics, which operates 27 clinics across the UK and manages a pool of 50 doctors on flexible schedules, struggled with an Excel-based rota system that caused time-consuming manual confirmations, double bookings, and inconsistencies between diaries and spreadsheets. The company needed a simpler way to manage staffing efficiently, so it turned to RotaCloud for an online rota solution.

RotaCloud implemented a cloud-based scheduling system that gave clinics, the call centre, and senior staff real-time visibility of rotas. As a result, booking errors were reduced to “almost none,” staff saved a huge amount of time, and NSC Clinics gained better continuity with its other business systems.

NSC Clinics

Tom Pearson

HR & Operations Manager