Case Study: Makars Gourmet Mash Bar improves attendance and saves hours of admin with RotaCloud

Makars Gourmet Mash Bar saves hours of reconciliation work each month with RotaCloud

Makar's Gourmet Mash Bar, a popular chain of family restaurants in Edinburgh, faced significant challenges with staff scheduling and communication. The owner, John Stamp, relied on spreadsheets to manage rotas for his flexible, student-heavy workforce, which frequently led to staff being unaware of shifts or showing up when not scheduled. This inefficiency created a major operational headache for the business.

By implementing RotaCloud's rota planning software, Makar's found an elegant and flexible solution. The platform provided a central point of reference for schedules, handled shift notifications, and managed holidays. The primary result was a dramatic improvement in staff attendance and punctuality. Additionally, RotaCloud saved the business hours of reconciliation work each month by providing a reliable, validated log of staff hours, ensuring employees were paid correctly and boosting overall operational confidence.

Makar's Gourmet Mash Bar