Case Study: East Anglian Air Ambulance achieves faster, more reliable rota planning with RotaCloud

East Anglian Air Ambulance use RotaCloud to free up their clinicians’ time and produce a reliable rota that everyone can access

East Anglian Air Ambulance, which provides helicopter emergency medical services across East Anglia, needed a faster and more reliable way to manage staff coverage. Its rota planning was previously handled in a Dropbox spreadsheet, creating access issues, time-consuming updates, and frequent reprinting of schedules at its two bases. RotaCloud’s rota software was chosen to help streamline this process.

RotaCloud implemented a system with push and SMS shift notifications, plus Open Shift alerts that let clinicians claim shifts themselves instead of relying on long email chains. The result was a more reliable rota available to all staff, with manual staff-hours calculations and shift reporting reduced significantly and information available instantly, freeing up clinicians’ time.

East Anglian Air Ambulance

Andrew Downes

Head of Clinical Operations