Case Study: Dunsfold Village Shop streamlines rota management with RotaCloud

Dunsfold Village Shop saves time with RotaCloud for 6 staff and 20 volunteers

Dunsfold Village Shop, a community-owned retail store with a small team of paid staff and volunteers, faced a challenge in managing staff rotas and cover efficiently. Manager Gemma Versteeg spent excessive time using Excel spreadsheets to schedule shifts, track holidays, and handle shift-swapping requests. The vendor, RotaCloud, provided its rota planning and staff management solution to address these administrative burdens.

With the RotaCloud solution, the shop automated rota creation and notifications, enabling staff to view shifts and claim open cover directly. The system centralized holiday requests and shift-swap authorizations, keeping the manager informed and in control. RotaCloud saved the manager significant time on admin, streamlined communication, and provided easy reporting on staff hours, replacing all manual calculations.

Dunsfold Village Shop