Case Study: Carrosse DeLouis reduces missed trips and boosts efficiency with RotaCloud

Carrosse DeLouis reduces missed trips to zero and boosts chauffeur utilization by 25% with RotaCloud

Carrosse DeLouis, a company offering unique electric carriage city tours, faced significant scheduling challenges as it expanded. Using manual, paper-based rotas and telephone communication made it difficult to react agilely to dynamic factors like weather and customer demand. This inefficiency stressed the organization and risked customer satisfaction. Additionally, as personnel costs were their largest expense, the lack of accurate clocking-in and timesheet tracking made financial control impossible. To address this, they implemented RotaCloud's employee scheduling and time-tracking service.

By using RotaCloud, Carrosse DeLouis gained an intuitive and cost-effective solution. The implementation resulted in immediate cost savings, which were reinvested into growth. Most notably, the company reduced missed trips due to unassigned shifts or unavailable chauffeurs to zero and increased chauffeur resource utilization by over 25%. RotaCloud provided a very positive business case with a payback period of less than half a week.

Carrosse DeLouis