Case Study: Bedern Hall achieves clearer scheduling and better staffing cost control with RotaCloud

Bedern Hall streamlines rota planning for 5 staff with RotaCloud

Bedern Hall, a non-profit heritage attraction and event space in York, faced significant challenges managing staff schedules for its small team of casual workers and volunteers. Using spreadsheets led to communication gaps, uncertainty over whether shift information was received, and constant last-minute scrambling for event staffing. This inefficient process created administrative burdens for their volunteer directors using RotaCloud's workforce management platform.

The solution from RotaCloud provided immediate clarity and control. Their online rota planning and mobile app allowed staff to see and acknowledge shifts instantly, eliminating guesswork. This gave managers certainty over staffing, empowered employees, and freed directors to focus on back-office tasks. Roger Lee, the CEO, highlighted the excellent support and noted the system provides invaluable visibility into both staff hours and payroll costs, leading him to consistently recommend RotaCloud to other hospitality businesses.

Bedern Hall