Case Study: Beck Hall achieves better staff retention and more efficient rota planning with RotaCloud

Beck Hall retains 40 staff and streamlines rota planning with RotaCloud

Beck Hall, a 21-room hotel and restaurant in the Yorkshire Dales, faced challenges in managing rotas for its 40 staff across diverse roles. The business needed agility to adapt to weather-dependent demand and to handle complex pay rates for employees with multiple duties, moving away from inefficient paper or Excel-based systems. This led them to implement RotaCloud's workforce management platform.

Using RotaCloud, Beck Hall gained agile rota planning, allowing on-the-fly adjustments with instant staff notifications. Features like open shift claiming and accurate hourly tracking for roles with different pay rates enhanced flexibility and fair compensation. The solution played a major role in creating a superior employee experience, resulting in exceptionally high staff retention and the ability to grow the team even during industry-wide shortages, while also saving significant administrative time for managers.

Beck Hall