Case Study: Trust achieves 80% touchless invoice processing with Rossum

Trust achieves 80% touchless invoice processing with Rossum

Trust, a B2B healthcare coordination company in Portugal, was struggling with an outdated, in-house OCR system that could not reliably process over 150,000 complex medical invoices received annually from 700+ providers. This led to resource-intensive manual processing, data entry errors, and a lack of critical data capture, creating a major operational bottleneck that threatened the company's growth.

By implementing Rossum's AI-powered document processing solution, Trust automated its invoice workflow with email integration, data validation, and an ERP connection. The results were immediate, achieving an 80% touchless processing rate with 95% data accuracy in the first month. Rossum eliminated a daily two-hour manual sorting task, reduced processing time to just 10 seconds per document, and allowed the company to reduce its accounts payable team from four people to one.

TRUST