Case Study: Octopus Energy achieves 85% automation for critical suppliers with Rossum

Octopus Energy achieves 85% automation in 9 days with Rossum

Octopus Energy, a UK-based energy company, faced significant challenges with its template-based OCR system for accounts payable. The system required constant manual updates for new invoice layouts, leading to hundreds of open support tickets and forcing the AP team to manually process 70-80% of all documents. This created a high risk of late payments to critical suppliers and left management with no visibility into performance. The vendor, Rossum, was selected to implement its AI-powered document processing solution to address these issues.

By implementing Rossum's AI-driven platform, which required no prior template setup, Octopus Energy achieved 85% automation for its critical suppliers within just nine days of going live. This eliminated the risk of late payments and provided full visibility for leadership through real-time reporting. The efficiency gains allowed 50% of the AP team to be promoted to higher-skilled roles within the company. Rossum's solution also included key capabilities like duplicate detection and a seamless integration with NetSuite.

Octopus Energy