Case Study: FloraLink cuts invoice processing from 90 to 5 seconds with Rossum

How FloraLink cut invoice processing from 90 to 5 seconds

FloraLink, a U.S.-based cut-flower importer with more than 25 years of experience, was struggling to keep up with fast-growing invoice volumes as it expanded at a 30% year-over-year rate. During peak seasons like Valentine’s Day and Mother’s Day, its workload could triple or quadruple, and manual invoice processing took over 90 seconds per document due to inconsistent vendor data, third-party charges, and duty tax calculations.

Rossum implemented its AI-first document automation platform and integrated it with FloraLink’s NetSuite instance to automate vendor data matching, third-party charge handling, and duty tax calculations. With Rossum, invoice processing dropped to 5–6 seconds per document, FloraLink could handle 3–4x more invoices without adding staff, and time to value was just five weeks after contract signature.

FloraLink

Brad Norman

General Manager