Case Study: Deliveroo achieves 23x invoice processing efficiency with Rossum and Coupa

Deliveroo boosts invoice processing efficiency 23x with Rossum

Deliveroo, a global food delivery platform, faced significant bottlenecks in its source-to-pay process, particularly with processing massive and complex invoices from its groceries division. Their existing OCR technology performed poorly, resulting in 0% touchless processing and requiring extensive manual effort. To overcome this challenge and build a world-class procurement operation, Deliveroo partnered with Rossum for intelligent document processing.

Rossum implemented an automated invoice processing solution integrated with the Coupa platform. The system automatically receives invoices via email, classifies them, extracts data with high accuracy, and posts them into Coupa. This solution delivered massive efficiency gains for Deliveroo, increasing invoice processing efficiency by 23x and reducing the time to process a single complex invoice from 15 minutes to just 45 seconds. Rossum achieved a 97.6% data extraction accuracy, providing the validated data needed for robust financial controls.

Deliveroo