Case Study: Air France-KLM achieves procurement transformation with Rosslyn's AI-driven spend analytics

How Air France–KLM maintained stability during the volatile year of 2020 and the COVID19 pandemic through their procurement journey and read first-hand about the challenges their business faced and the need for open dialogue across the wider business

Air France-KLM faced the challenge of transforming procurement amid uncertainty: SVP & CPO Jurriaan Lombaers needed greater consistency, faster decision-making and better storytelling backed by data so his team could spend 80% of their time creating value rather than gathering information. To meet this need the airline turned to Rosslyn, adopting Rosslyn’s Spend Management and Spend Analytics (AI-driven) solutions to improve spend analytics and reporting.

Rosslyn used AI and machine learning to consolidate and enrich supplier and spend datasets, giving Air France-KLM the “data at their fingertips” needed to tell the procurement story, speed internal buy-in and prioritize initiatives. The result was swift alignment around Lombaers’ procurement agenda, greatly increased acceptance of change across the firm, and improved visibility to identify cost‑saving, productivity and risk‑reduction opportunities.

Air France-KLM

Laurens Vonkeman

Controller Procurement