Case Study: TripAdvisor achieves rapid language proficiency and improved global communication with Rosetta Stone

Driving Value through language learning

TripAdvisor, the global travel site with offices around the world, needed a consistent, scalable way to boost internal and client communication by helping employees learn local languages. Classroom courses had low attendance and high costs, so the company sought a just-in-time, online solution that employees could use anytime, anywhere, on any device to fit busy schedules.

TripAdvisor piloted and then rolled out Rosetta Stone Foundations for Business—an asynchronous, mobile-friendly program with flexible language choice, a one-hour-per-week study expectation, license reassignment, and weekly progress tracking. Within two months 92% of learners reported increased proficiency, over 95% were satisfied with the speed of learning, overall satisfaction was 96%, demand exceeded pilot licenses by 40%, and the company saw improved communication and significant cost savings versus classroom training.

Tripadvisor

Krysta Orzel

Global Learning Specialist