Case Study: Beech Hill Freight wins more business with Rose Rocket

Beech Hill Freight saves time on order management with Rose Rocket

Beech Hill Freight, a brokerage, sought to differentiate itself in the transactional trucking industry by building strong customer relationships. To support this goal, they partnered with vendor Rose Rocket to implement a technology solution that would improve both operations and client experience.

Rose Rocket provided its TMS and Shipper Portal. This gave customers self-service capabilities for orders and tracking, which saved Beech Hill time on data entry. The vendor's solution allowed the brokerage to reinvest that time into optimizing rates and providing superior service. This tangible proof of their customer-centric approach became a key selling feature, helping Beech Hill win more business and solidify their reputation as an easy-to-work-with broker.

Beech Hill Freight