Case Study: BetterUp scales enterprise analytics and assessments with Rootstrap

BetterUp scales to 100,000+ users per account with Rootstrap

BetterUp, a company that provides a people-experience and coaching platform, faced significant challenges in scaling its key product features for large enterprise clients. Their analytics dashboard and assessments framework were struggling with performance under high user volumes, which hindered their ability to onboard larger accounts. To address this quickly, they enlisted the help of Rootstrap for staff augmentation and platform engineering.

Rootstrap rebuilt both the assessments framework and the analytics dashboard, enabling them to scale from 5,000 to over 100,000 users per account. The vendor also led a crucial EU data migration to ensure GDPR compliance, unlocking international growth. The results were substantial, with customers measuring a 52% reduction in employee burnout and a 66% increase in productivity. Rootstrap's work was central to onboarding major enterprise clients including NASA and Google.

BetterUp