RootStock
28 Case Studies
A RootStock Case Study
Pioneer Motor Bearing, a manufacturer and repairer of fluid-film bearings, faced inefficiencies from an outdated on-premise ERP system that was costly to upgrade and could not integrate with their Salesforce CRM. This led to manual data re-entry, a lack of a unified customer view, and slow, difficult reporting. Their search for a modern solution led them to Rootstock Software and its Rootstock Cloud ERP on the Salesforce Platform.
The solution was implementing Rootstock Cloud ERP, which is native to Salesforce. This provided a unified system that streamlined order processing, enabled real-time manufacturing and sales metrics, and allowed for easy customization and the building of specialized apps. The measurable results included reducing monthly reporting from 18 days to real-time, eliminating double data entry, and gaining the agility to quickly adapt business processes, which proved critical during the COVID-19 transition to remote work. Rootstock provided the foundation for transformative business operations.