Case Study: Osoth Inter Laboratories Co achieves cloud ERP modernization and improved compliance and production visibility with RootStock

OSI – A Modern Foundation for High Quality Pharmaceutical Manufacturing

Osoth Inter Laboratories (OSI) is a Thailand-based OEM and branded pharmaceutical and dietary supplement manufacturer in the SAHA Group, committed to regulatory compliance, quality, and customer satisfaction. Despite strong historic metrics (low waste, high on-time delivery and customer satisfaction), OSI’s growth was constrained by an aging local ERP, manual paper-and-spreadsheet processes, and poor visibility into costs, inventory, time, and compliance.

OSI implemented Rootstock cloud ERP on the Salesforce platform, added ComplianceQuest for quality and regulatory workflows, and engaged coServe for deployment. The integrated, cloud-based solution eliminated manual processes, delivered real-time visibility into production, downtime and costing, improved compliance and data accuracy, and unlocked operational efficiencies—with plans to expand mobile and self-service capabilities for further growth.

Osoth Inter Laboratories Co

Pattara Vikitset

Board of Directors and Special Projects Lead