Case Study: a global financial services firm achieves 95% reduction in AP manual effort with Roots Automation

Accounts Payable Automation For A Global Financial Services Firm

A global financial services firm based in Australia faced significant inefficiencies in its accounts payable process. The manual system, which required 30 people to process roughly 1,000 daily invoices, was slow and error-prone, taking a week on average to pay a single invoice. This high cost and lack of accuracy created major obstacles as the parent company prepared to sell business entities. The firm partnered with Roots Automation to implement a solution using their Digital Coworker product.

Roots Automation implemented a Digital Coworker that utilized natural language processing and optical character recognition to read documents, extract data, and automate the accounts payable process. The solution performed checks for duplicates, applied taxes correctly, and executed a 3-way match before payment. This resulted in a 95% reduction in manual effort, saved the firm $1.3 million, and delivered a 1,250% return on investment over 12 months.