Case Study: California Catering Company achieves 90% improvement in staff attendance with Roosted

How Schedulehead improved staff performance and attendance by 90%

California Catering Company, a Los Angeles–based catering firm with about 200 part-time and 20 full-time staff (≈$4M annual revenue), faced chronic lateness and no-shows because scheduling relied on handwritten notes, Google Sheets, calls and texts. The scheduling manager, Libby, was spending many hours manually coordinating shifts and sometimes experienced up to a 50% late/no-show rate on busy days. To address this they adopted Roosted’s Schedulehead automated scheduling service.

Roosted implemented onboarding, Invite-to-Work workflows, automated Check-Ins and metrics-based scheduling that learns from shift feedback and favors reliable workers. Within 60 days Roosted helped cut late/no-shows by about 90 (from ~50% to below 5%), reduced Libby’s scheduling time to under 10 hours per week, and lowered turnover—delivering clear cost savings and more consistent event staffing.