Case Study: Vive La Vie Guesthouse boosts RevPAR and direct bookings with RoomRaccoon

How Vive La Vie utilised RoomRaccoon to realise an increase in RevPAR, a sustainable year-on-year direct booking increase, and improved process automation

Vive La Vie Guesthouse, a boutique guesthouse in Franschhoek, South Africa, faced challenges with high commission rates from online travel agencies (OTAs) that were reducing its revenue. Their previous hotel management system also required extensive manual work, which consumed valuable time and resources. To address these issues, they turned to the RoomRaccoon hotel management system.

By implementing RoomRaccoon, Vive La Vie gained an integrated channel manager and a built-in booking engine. This allowed them to remove discounted rates from OTAs and offer them exclusively on their direct booking site, incentivizing guests to book directly. The system automated daily tasks like online check-in and pre-arrival emails. As a result, the guesthouse achieved a 331% increase in RevPAR and a 10% year-on-year increase in direct bookings, significantly boosting revenue and operational efficiency.

Vive La Vie Guesthouse

Peter Weideman

General Manager