Case Study: BioCatch streamlines production debugging with Rookout

Rookout Revamps Biocatch’s Production Debugging Workflow

BioCatch, a leader in behavioral biometrics, needed a faster and safer way to debug issues in production. Its developers were spending too much time reproducing bugs locally, adding excessive logs, and using slow step-by-step debugging, all while working under strict security, compliance, and production access constraints. To address this, BioCatch evaluated Rookout’s production debugging solution, including its Non-Breaking Breakpoints.

With Rookout, BioCatch was able to install the tool in under 10 minutes and quickly start collecting data from production using a familiar, dev-friendly UI. The team now uses Rookout as its go-to production debugging tool to investigate issues, verify behavior before escalation, and make decisions faster with better data. BioCatch reported quicker debugging, improved security, and stronger support from the Rookout team, though no specific numeric business impact beyond the fast setup time was provided.

Biocatch

Aviram Hassan

Backend Team Lead