Case Study: Rewire Slashes Bug Resolution Time with Rookout

Rookout Minimizes Rewire’s Service Restoration Time

Rewire, a financial services company building a neobank for migrants, faced major debugging challenges in its remote, distributed production environment. Its developers often had to add log lines, attach debuggers, and reproduce issues locally just to extract data like HTTP request bodies, which slowed down the R&D team and risked downtime. Rewire turned to Rookout’s live-debugging tool to solve these problems.

With Rookout, Rewire deployed the SDK across 62 application instances in less than a day and began using Non-Breaking Breakpoints to inspect production issues without changing code or pushing new releases. Rookout significantly reduced debugging time and MTTR, helped the team resolve rare edge-case bugs, and improved confidence in faster releases. In six months, Rewire used more than 500 Non-Breaking Breakpoints, avoiding 500 releases for adding log lines and another 500 for removing them.

Rewire

Or Kaplan

Senior Software Engineer